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Training and Work Culture Help Prevent Distracted Driving

Distracted driving remains one of the most persistent and preventable threats on the nation’s roadways. Preliminary analysis from the National Safety Council estimates that 44,680 people died in preventable traffic crashes in the United States in 2024 — virtually unchanged from 44,762 deaths in 2023. While the numbers may be statistically flat, they represent thousands of families and communities permanently altered by roadway tragedies.

“There is still critical work needed to make our roadways safer,” said Mark Chung, executive vice president of safety leadership and advocacy at NSC. “Without significant changes, potential danger will continue to pose ongoing risks to the millions of Americans who rely on our roads daily. We must make new commitments to support safer conditions for all road users to ensure everyone makes it home safely.”

Among the most pervasive risk factors behind these fatalities is distracted driving. The proliferation of smartphones, in-vehicle infotainment systems and constant digital connectivity has fundamentally changed driver behavior. Visual, manual and cognitive distractions all impair reaction time, situational awareness and hazard perception — critical requirements for safe vehicle operation. Even a few seconds of inattention at highway speeds can translate into the length of a football field traveled blindly.

In South Carolina, policymakers have taken steps to address this risk. The recently enacted South Carolina Hands-Free and Distracted Driving Act prohibits drivers from holding or manually using a mobile device while operating a motor vehicle. The law reflects growing recognition that voluntary compliance alone is insufficient to curb risky behavior. By shifting to a primary enforcement model and clarifying prohibited conduct, the law strengthens the state’s legal framework for deterrence and accountability.

Still, legislation alone cannot resolve the problem. Risk mitigation requires a layered strategy that includes enforcement, education, engineering controls and organizational culture change, especially within public-sector fleets.

A recent analysis by the Municipal Association of SC Risk Management Services carried a critical insight: most police vehicle losses do not occur during high-speed pursuits or during emergency response. Instead, they arise during routine driving operations — ordinary patrol, administrative travel or non-emergency calls. These findings challenge the common perception that lights-and-sirens scenarios alone create risk exposure. In reality, complacency, distraction and everyday driving conditions often present the greater cumulative risk.

For municipalities, this knowledge is instructive. Fleet-related losses drive workers’ compensation claims, property damage costs, liability exposure and reputational risk. Distracted driving, whether involving a smartphone, mobile data terminal or simple in-vehicle multitasking, compounds those exposures.

Recognizing the need for proactive intervention, the boards of the SC Municipal Insurance Trust and the SC Municipal Insurance and Risk Financing Fund recently approved a scholarship initiative to expand the number of certified driver trainers in South Carolina. This investment reflects a prevention-focused philosophy: build internal capacity, standardize defensive driving instruction and embed safe driving principles into organizational culture.

Certified driver trainers provide more than skill refreshers. They reinforce policy compliance, coach behavioral change and model accountability. In high-turnover environments or agencies with decentralized operations, trained instructors serve as force multipliers — ensuring consistent, evidence-based instruction reaches new hires and veteran personnel alike.

The plateau in national fatality data signals that incremental progress is not enough. Sustained reduction in roadway deaths will require coordinated action — stronger laws, disciplined enforcement, targeted training and leadership commitment at every level of government. Distracted driving is preventable, but only if organizations and individuals treat it as a systemic risk rather than an isolated bad decision.

Every trip, whether across town or across the state, carries with it some risk. Through legislative reform, data-driven risk management and investment in driver education among municipalities, South Carolina is taking meaningful steps toward a safer transportation environment — one where everyone, as NSC urges, makes it home safely.