POSITION SUMMARYThe purpose of this position is responsible for the comprehensive delivery of post-booking services and the daily operational excellence of the facility. Reporting directly to the Assistant Director, this role ensures that all events are executed to the highest standard while maintaining the venue as a first-class, detailed, and organized environment. Reporting to the Assistant Director, this position provides vital leadership to event staff and serves as the primary liaison for client satisfaction and facility integrity.

Lead the execution of all on-site events, ensuring operational standards are met from start to finish. Direct, coordinate, and oversee the activities of part-time employees within event coordination. Oversee staff training and discipline procedures to maintain a disciplined and high-functioning event operations team. Plan and schedule personnel to meet facility needs for event set-up, active operations, and post-event tear-down. Maintain the facility in a constant state of excellence, ensuring all rentable areas, walkways, and playing surfaces meet cleanliness and organization standards.

Lead and direct event staff to ensure all facility trash cans are proactively changed, bathrooms are consistently cleaned and stocked, and any spills or loose trash are promptly removed from walkways and playing surfaces. Actively supervise the floor during live events to maintain a pristine environment and ensure janitorial standards are upheld without interrupting the event flow. Maintain the facility in a constant state of excellence, ensuring all rentable areas, walkways, and playing surfaces meet cleanliness and organization standards.