Under regular supervision, this position provides comprehensive, multi-task administrative and clerical support to the Administration Department, directly assisting the City Administrator, Deputy City Administrator, Assistant City Administrator, and City Council. This role serves as a primary point of contact for the municipality, delivering high-quality front-line customer service to the public both in person and over the phone. May assists with special projects and departmental initiatives as needed to ensure efficient city operations.

Front-Line Customer Service & Public Relations: Greets the public, answers incoming calls for the City Administration Department, and responds to inquiries from employees, citizens; refers individuals to appropriate personnel when necessary. Executive & Departmental Administrative Support: Provides comprehensive clerical and logistical support to the City Administrator, Deputy City Administrator, and Assistant City Administrator.

City Council Support: Provides administrative aid to the City Council, including assisting with the preparation of agenda request, drafting ceremonial proclamations and coordinating member availability. Correspondence, Data, & Document Management: Composes, types, and edits professional correspondence, memos, Excel reports, and other documentation requiring a high degree of judgment, accuracy, and completeness.