Communications Officer, Town of Surfside Beach
Employees in this position perform skilled duties related to Police communications. Police communications officers use phone and radio systems to receive, evaluate, and transmit emergency and routine traffic and messages to field units. The position requires specialized training and certifications. Employees are responsible for emergency and non-emergency radio, phone, and person-to-person communications with Police staff and civilians. Employees also perform various clerical tasks to include data entry, filing, and reporting.
Employees generally work rotating 12-hour shifts but may be required to work other shift arrangements as required by staffing levels. Receive requests for Police services by phone and walk-in request. Obtain information on the nature of requests and emergencies to include location, phone number of caller, name of caller, and other pertinent information. Use departmental computer systems, to include CAD (computer aided dispatch) to create a record of requests for Police services.
Analyze requests for Police service, determine priority ranking of each request, and the kind and level of service to be dispatched in initial response. Determine available units to dispatch and dispatch personnel and equipment according to standard operational procedures, instructions from a superior, or individual judgment as required. Receive and respond to each radio transmission from Police personnel in the field, acknowledge and comply with requests for action or information. Keep staff and field units informed about emergency situations and general activities.
Must possess a high school diploma or GED and provide a valid transcript (if requested). Must possess or have the ability to obtain NCIC certification from the South Carolina Law Enforcement Division. Must possess the ability to speak clearly, write legibly, and formulate basic reports and general correspondence. Must possess the ability to use basic computer equipment and programs as well as advanced programs such as the department’s Records Management Software (RMS), Computer Aided Dispatch Software (CAD), Microsoft Office suite, and Windows operating systems.
Must possess and maintain a valid South Carolina driver’s license. Must maintain a residence in the state of South Carolina.
Uncertified Officer Pay Grade / Salary Range: C / $40,705 - $56,540
For the full job description and to apply, please visit our website:
https://www.surfsidebeach.org/Jobs.aspx
Disclaimer: The job description is not an employment agreement or contract. The duties, skills and requirements outlined in this document represent what is required to perform the essential job functions of this position; however, this document is not to be considered all-inclusive and may be amended at any time at the discretion of the Town Administrator and with the approval of Town Council.