Operations Supervisor, City of Greer
Exercise direct supervision over Event Coordinators and Part-Time Event Attendants, ensuring operational excellence across all shifts and venue activities. Lead the hiring, onboarding, training, and performance review processes for Event Coordinators and Part-Time Event Attendants. Plan, schedule, and approve shifts for staff, tracking labor hours and monitoring team productivity to align with budget and operational needs. Plan, develop, and execute in-house tournaments and events, adding direct value to members through programming.
Conduct pre-event set-up calls with promoters, renters, and event hosts to confirm physical layouts, scheduling requirements, and specialized facility needs. Serve as a manager on duty for tournaments and major events, ensuring seamless execution, client satisfaction, and immediate issue resolution. Provide comprehensive custodial oversight to maintain the facility in a constant state of cleanliness, presentation, and operational readiness. Oversee janitorial product inventory, tracking usage and managing supply orders to ensure continuous facility support.
Ensure all event spaces, athletic surfaces, and operational equipment are properly prepped, fully accessible, and organized prior to user arrival. Coordinate third-party equipment rentals and work with external vendors to fulfill specialized event requirements. Develop, implement, and refine comprehensive facility opening and closing procedures to secure the venue and maintain operational consistency.
• 3-5 years of leadership experience in venue operations, event coordination, or recreation management within a stadium, arena, or multi-purpose sports complex. • Bachelor’s degree in Sports Management, Event Management, Hospitality, or a related field or any equivalent combination of education, training, and experience. • Proven track record of supervisory experience, including recruiting, training, scheduling, and evaluating event operations personnel. • Demonstrated experience in planning and executing tournaments, sports programming, or community events.
• Experience utilizing facility management, venue scheduling, or access control software platforms. • Demonstrated ability to exercise sound business judgment and execute complex problem-solving under high-pressure, time-sensitive conditions. • Exceptional interpersonal and professional communication skills, with the ability to interface effectively across all levels of the organization and with external stakeholders. • Ability to work a flexible schedule including early mornings, evenings, weekends, holidays, and extended numbers of days.
• Must possess and maintain a valid state driver’s license with an acceptable driving history. • CPR/First Aid certification preferred