Installs, maintains and configures and personal computers and application software; PC troubleshooting; basic networking; database entry or general computer support. Analyzes computer operational problems and devises solutions within the established policies and procedures sets. Properly documents all activities as needed within the tracking tools provided. Can properly add, remove and maintain users on the network and host computer systems. Provides user assistance and instruction as required. Understands and places Cyber Security role and actions into every activity.

Be able to teach to a group the necessary computer skills or processes to comply with City standards. Create SQL statements for queries and data dumps, write/build reports as assigned. Assist in the support and administration of software programs utilized city wide. Coordinates assigned activities and functions with those of other City departments and outside agencies as appropriate; communicates with City staff to determine information technology requirements.

Coordinates assigned activities and functions with those of other City departments and outside agencies as appropriate; communicates with City staff to determine information technology requirements. Assists in research and schedule planning the department or Division’s annual budget where necessary. Obtains quotes for and purchases computer and network equipment, software and operational supplies. Ability to recognize and report variances to standards to manager, and assist in correcting when necessary. Serve on various Technology Users Groups or similar technology committees.