Administrative Coordinator, City of Greer
Direct daily Front of House (FOH) reception operations, serving as the primary point of contact for members, guests, and callers to deliver an exceptional first impression. Provide daily task direction, shift training, and scheduling support for Part-Time Customer Service Attendants under the direction of the Director. Facilitate the end-to-end lifecycle of membership acquisitions, including plan consultations, payment processing, account updates, and user profile management.
Process routine facility reservations-including golf simulator bays, court drop-ins, and meeting room rentals-using facility management software. Verify that all required liability waivers, participant agreements, and membership forms are accurately completed prior to facility entry. Provide administrative support to the management team, including office supply procurement, mail distribution, invoice filing, and meeting coordination. Maintain comprehensive, up-to-date knowledge of facility schedules, programs, fee structures, and venue rules to answer public inquiries accurately.
Assist in organizing registration materials, participant check-in rosters, and administrative logistics for community events and corporate rentals. Maintain a clean, professional, and organized front desk and lobby reception area. Handle member account inquiries, billing questions, and routine guest resolution, escalating complex issues to leadership when necessary. Other duties as assigned.
EDUCATION, SKILLS, AND EXPERIENCE - REQUIRED Associate degree in Communications, Business Administration, or related field preferred. 1-3 years of experience in high-end guest services, administrative coordination, or venue operations. Advanced skill in managing complex schedules, digital reservation systems, and financial transactions. Proven ability to serve diverse clientele in a professional, diplomatic, and service-oriented manner. The ability to pivot between administrative tasks and guest-facing service while maintaining attention to detail.
Must possess and maintain a valid state driver’s license with an acceptable driving history EDUCATION, SKILLS, AND EXPERIENCE – PREFERRED Bachelor's degree in Communications, Business Administration, or related field preferred CPR/First Aid certification preferred.
Mental & Physical Demands – ADA Guidelines Instructions: Indicate the level of mental and physical demand required for the position by marking C, F, O, or N/A next to each item. Definitions: C – Constantly (More than 66% of the time; 5.5+ hours/day) F – Frequently (33%–66% of the time; 2.5–5.5 hours/day) O – Occasionally (Up to 33% of the time; 0–2.5 hours/day) N/A – Not Applicable Physical Demands: Stand: F Walk: O Sit: F Handling / Fingering: O Reach Outward: O Reach Above Shoulder: O Climb: O Crawl: O Squat or Kneel: O Bend: O
In addition to a competitive base pay, we currently offer comprehensive benefits package that includes health, prescription, vision, dental insurance (no cost for employee coverage based on full participation in Wellness Program), life insurance, long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, FSA, EAP, Education Incentive Pay, and a defined benefit retirement plan (South Carolina Retirement System).