Telecommunicator, City of Greer
Answers 911 telephone lines, other emergency lines, and non-emergency lines in order to ascertain, record, and disseminate the type of assistance needed, the location, the urgency of the call, etc.; prioritizes calls and directs calls to appropriate units via telephone or radio. Dispatches or transfers calls to fire department, police department, public services department, or appropriate agencies. Monitors multiple radios, computer screens and other telecommunications equipment.
Prepares and utilizes a variety of reports and records such as NCIC entry, pay sheet, telephone logs, evaluation forms, location reports, memorandums, fire reports, wrecker logs, driver history, work orders, etc. Refers to policy and procedure manuals, computer manuals, codes/laws/regulations, publications, and reference texts, etc. Utilizes various types of equipment and machinery such as computer, CAD system, telephone, NCIC terminal, printer, copier, walkie-talkie, etc. Acknowledges and responds to all routine and emergency police and fire radio traffic.
Documents all incoming information as required by individual calls for service. Prepares and/or processes various records and reports such as criminal history request, driver’s license search, daily/monthly statistics, calls for service (police), and calls for service (fire/medical). Refers to the Department of Motor Vehicles replies, NCIC/SLED replies, mapping program, NCIC manual, logs/manuals/telephone directories, policy and procedure manuals, codes/laws/regulations, publications, and reference texts, etc. Must remain calm under pressure, possess strong communication skills, be de
• High School diploma or GED. • Must be able to successfully complete the E911 training class and become certified by the National Crime Information Center, Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD) and Priority Police Dispatch within the first year of employment. • Must be able to successfully complete a two-week training class at the SC Criminal Justice Academy in Columbia. • Must be able to work 12-hour shifts
Interviews are scheduled for February 12, 2026. Applicants will be contacted regarding their application status only after the application period closes on February 2, 2026. If you are not selected at any stage of the hiring process, you will need to reapply for future employment opportunities. However, if you are added to our eligibility list, your application will be kept on file for six months, during which time you may be considered.