Assists in maintaining water system and equipment to eliminate lost time and optimize system performance. Operates medium to heavy duty trucks, construction, and mechanized equipment. Must obtain forklift certification for loading/unloading pipe as needed for jobs. Operates hand tools and various machinery to repair leaks in water system and appurtenances. Maintains valves, hydrants, and equipment associated with water distribution operations. Makes miscellaneous repairs and adjustments to plumbing and appurtenances.

Responds to emergency facility/field situations as required and assists throughout the event. Meets with customers; assists in resolving customer complaints regarding service. Ensures compliance with division's policies and procedures, standards of quality and safety, and all applicable local, state, and federal laws and regulations. Exercises immediate remedial action to correct any quality deficiencies that occur in area of responsibility. Work is organized and well-planned; writing is legible; measurements and calculations are correct.

Operates various machinery from small equipment to hand tools, including chainsaw, Maintains high standards of accuracy in exercising duties and responsibilities. Leads the work of subordinate crew workers and other support personnel as assigned, including instructing, assigning, reviewing and planning work of others, maintaining standards. Offers training, advice and assistance as needed; inspects work in progress to ensure adherence to policies, procedures, standards, quality and safety. Performs all other duties as assigned to meet organizational needs.