Under general supervision, this position performs various clerical and specialized technical tasks associated with the zoning, building permit application, and plan review process to ensure effective and efficient office operations. Ensures adherence to International Building Code and International Residential Code guidelines, rules, and regulations. Reports to the Building Official.

Performs various customer service functions by telephone and in person, including providing information and assistance related to Building Inspection, Planning and Engineering services, activities, procedures, fees, forms, or other issues. Responds to questions or complaints, researches problems, and initiates problem resolution. Processes all permit applications and enters all permit application data into Department software, including building, electrical, mechanical, plumbing, mobile home, code clearance, home occupation, and land disturbance.

Reviews applications for accuracy and completeness; assists in obtaining tax map numbers. Verifies proper City of Greenwood business license and state license. Accepts construction plans and plan documents, surveys, specifications, and other state and local authorizations required to initiate the application review process for large and small projects. Coordinates, distributes and tracks the review process of large and small permit application projects by interacting with the various City and county departments, developers, architects, engineers, contractors, and applicants.