Permit Technician, Town of Surfside Beach
Performs various customer service functions in a courteous manner by telephone and in person; provides information and assistance related to department services, activities, procedures, fees, forms or other issues; responds to questions/complaints, researches problems, and initiates problem resolution. Processes all permit applications and enters all permit applications data into department software; review application for accuracy/completeness; assist in obtaining tax map number; verifies proper town business license, state license.
Accepts construction plans and plan documents, surveys, specifications, and other federal, state and local authorizations required to initiate the applications review process for large and small projects. Ensures all documentation required for flood prone properties are obtained when required and placed in the construction file. Coordinates, distributes, and tracks the review process of large and small permit application projects by interacting with the various town departments, developers, architects, engineers, contractors, and applicants.
Contacts, schedules, and issues approved permits face-to-face with the permit applicant; processes the review and issuance of daily walk-ins, non-plan review applications on a daily basis. Prepares certificate of occupancies and certificate of completion; maintains daily logs of inspections, permits, certificate of occupancies and certification of completions; prepares reports as needed. Prepares and distributes the required inspection documents and plans to the applicant.
Requires a high school diploma or GED; Associates degree preferred in business or related studies, with a minimum of 3 years experience in customer service and permit processing, or related field or an equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Knowledge and training in FEMA Community Rating System strongly desired. Must possess exceptional oral and written communications skills and computer skills including current Microsoft Office Suite, Excel and department related software.
Successful completion of drug screen and various background investigations which may include criminal history, driving record, credit report, employment history, education verification and personal references.
Must possess and maintain a valid South Carolina Driver’s License. International Code Council certification as Permit Technician preferred.
Please visit the Town's website at https://www.surfsidebeach.org/FormCenter/Employment-8/Employment-Application-52 for more details and to apply online.