Receive, process, investigate, and prioritize complaints from citizens and other City departments. Initiate investigations of zoning code violations based on analysis of preliminary information and compare facts to code requirements. Contact individuals to discuss violations and alternatives for resolving compliance issues. Document findings and issues warnings and correction notices. Prepare comprehensive reports, case files, documents and background data to substantiate violations. Prepare and issue summons when appropriate as well as issue stop work orders as necessary.

Assist customers at the counter and on the telephone. Answer inquiries on zoning code questions, violations and enforcement issues. Provide advice, assistance and information within scope of authority. Attend meetings with applicants and/or personnel from various City departments/divisions regarding zoning issues. Maintain and update files and records related to inspection and enforcement activities. Enter and retrieve information in order to perform research, update records, process case documentation, or respond to requests for information and/or clarification regarding zoning ordinance.

Investigate, prepare, and assist with presentations for court cases. Prepare technical documents and evidence. Review code enforcement case files with the City Attorney for prosecution. Present evidence in various legal proceedings as needed.