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Voices. Knowledge. Solutions.

Course A

  • Overview of municipal and county government (1.5 hours)
  • The business licensing official: duties and responsibilities and state law authorization (1.5 hours)
  • Administration: office procedures, applications and forms, and computer technology (1 hour)
  • *Problem areas (2 hours)

Course B

  • Business licensing procedures: "Doing business," classifications, rates / fees and
    gross income (2 hours)
  • Freedom of Information Act (1 hour)
  • Personal development communication skills (1 hour)
  • *Problem areas (2 hours)

Course C

  • Enforcement: Income verification, field inspections, assessments, audits, civil suits,
    warrants, penalties, revocation of license, payment under protest, tort claims (2 hours)
  • "Swap Shop:" Open discussion with questions and answers (1 hour)
  • Personal development: telephone/listening skills, effective written communications,
    time management, etc. (1 hour)
  • *Problem areas (2 hours)

*Problem areas
Topics addressed during the problem area portions may include, but are not limited to, the following:

  • Agricultural Products
  • Air Express and Transportation
  • Alcoholic Beverages
  • Automobile Dealers
  • Bail Bondsmen
  • Buses and Taxicabs
  • Coin-Operated Amusement Machines and
  • Billiard Tables
  • Contractors and Subcontractors
  • Credit Unions
  • Fireworks
  • Fortune Telling
  • Fuel Dealers
  • Health Maintenance Organizations
  • Home Occupations
  • Insurance Companies and Agencies
  • Interstate Commerce
  • Newspapers
  • Pawnbrokers
  • Peddlers, Hawkers and Itinerants
  • Real Estate
  • Religious and Charitable Activities
  • Telecommunications
  • Wholesalers