Dispatcher, City of Forest Acres
Position Category: Police
Full time, Rotating 12-hr shifts; 84 hours every 2 weeks
Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call,
gathers all necessary information to transmit or relay.
Dispatches police and broadcasts nature, location and time of incident. Contacts all required personnel in the event of an emergency situation. Ensures the presence of reserve units by contacting personnel designated for call-back; relays information as required.
Maintains log of radio and telephone communications and the location of personnel and equipment. In the event of an emergency situation, maintains on-going contact with responding personnel and informs them of all incoming pertinent information. Keeps track of information such as traffic lights out and streets closed and keeps emergency personnel informed.
High School Diploma (Associate Degree or higher beneficial).
Ability to communicate effectively verbally and in writing.
Ability to handle stressful situations and to calm hostile or hysterical persons to obtain information for emergency response.
Beginning Salary $39,300 annually (non-certified) and $40,473 annually (certified). NCIC certification expected within 2 months of hire.
The City of Forest Acres is an Equal Opportunity Employer.