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Business License Officer, City of Greenville

Position Category: Finance

Position Hours:
Full time, Monday through Friday, 40 hours

Job Duties:
  • Collect, Enforce, and Regulate Business Licenses & Related Revenue: Collect delinquent renewal business license, hospitality taxes, and payment pending tax revenue. Issue warning citations for delinquent, non-compliant businesses. Reply to all requests that are generated through the City’s website including rate sheets, complaints, and questions. Investigate businesses requesting void status for renewals. Maintain collection report spreadsheets and non-compliant business notes.
  • Conduct Research: Conduct research by field review, subcontractor lists, publications, computer reports, and customer inquiries of businesses operating in the City without a business license. Must be able to communicate on the level of the listener. Assist businesses with data to determine if the grosses they are reporting are attributed to sales within the City.
  • Provide Administration Assistance and Customer Service: Assist customers with questions regarding rules, regulations, and laws effecting business licensing. Must be knowledgeable of local, state, and federal laws that govern business licensing. Assist supervisor with non-profit organization request for exemptions. Maintain, track, and purge records in accordance with retention policy. Receive, calculate, verify and enter into the system all business license renewal applications annually. Maintain monthly and yearly collections reports. Maintain clear and precise records and follow up contacts for all collections.

Qualifications:
  • High School diploma or equivalent. Over two years of experience in collections, accounting, enforcement, or related field.
  • Preferred Qualifications: Associate degree in business, accounting, or related field. Prior completion of Accreditation in Business Licensing (ABL) and/or Master in Business Licensing (MBL) training program through the Municipal Association of South Carolina’s (MASC) Business License Officials Association (BLOA).

Pay Info:
$18.50 - $27.29 Hourly

How to apply:
Please visit the City's website to review the full job description and to apply online.

The City of Greenville is an Equal Employment Opportunity employer. The City of Greenville will provide reasonable accommodations for otherwise qualified individuals. The City of Greenville does not discriminate on the basis of age, disability, gender or sex, race, color, religion, national origin, veteran's status or genetic information. The City of Greenville is a Fair Chance Employer.